Have you ever dreamed of having a career in the hospitality industry? Ivone Marques of Funchal, Madeira, Portugal did-and, with a lot of hard work, she made it come true.
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On April 5, 1999, she and 11 other people started a Hotel Management Course offered by the American Hotel & Motel Educational Institute, the first and only one of its type in the country.
"It was so detailed that we actually went throughout every department in the hotel," she says.
The course consisted of 12 modules, with two modules every six months. At the end of each module there was an exam, where students had to have 69% correct or more in order to pass. Courses ranged from "An introduction to the Tourism Industry" to Food and Beverage Management, the one that Ivone was personally interested in.
"We had practical lessons and theory lessons," she says. "Our practical lessons were in the actual working departments, where we started off in the kitchen doing various tasks, and so on throughout all the other Departments of the Savoy Hotel. Our theory lessons were with various Managers and Directors from the Hotel, and tutors from outside the hotel. It all involved a lot of work, lots of reading especially!"
But, in February, 2002, Ivone and 8 others finished the class and began their careers in the hospitality industry. Today, in such a very short time, this talented woman is working at the Royal Savoy Resort at the Assistant Restaurant Manager for the Armada Restaurant, an innovative fusion cuisine style dining facility, where the theme is "east meets west."
"Now I have the pleasure to meet and serve interesting people from different parts of the world," Ivone says with a smile.
And her clients enjoy having her there to answer questions they may have about the menu. We were particularly interested in the innovative menu at the Armada because it had stories about Portuguese explorers. When we asked about it, we were pleased to learn that Ivone had worked on the project to help create it.
Here's just one of the quotes that we enjoyed reading as we looked over the menu.
"The bold sailors of Portugal had not seen land since leaving the Cape Verde Islands. The days turned into weeks, then months, until on November 4, after 93 days in the open sea, th
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On April 5, 1999, she and 11 other people started a Hotel Management Course offered by the American Hotel & Motel Educational Institute, the first and only one of its type in the country.
"It was so detailed that we actually went throughout every department in the hotel," she says.
The course consisted of 12 modules, with two modules every six months. At the end of each module there was an exam, where students had to have 69% correct or more in order to pass. Courses ranged from "An introduction to the Tourism Industry" to Food and Beverage Management, the one that Ivone was personally interested in.
"We had practical lessons and theory lessons," she says. "Our practical lessons were in the actual working departments, where we started off in the kitchen doing various tasks, and so on throughout all the other Departments of the Savoy Hotel. Our theory lessons were with various Managers and Directors from the Hotel, and tutors from outside the hotel. It all involved a lot of work, lots of reading especially!"
But, in February, 2002, Ivone and 8 others finished the class and began their careers in the hospitality industry. Today, in such a very short time, this talented woman is working at the Royal Savoy Resort at the Assistant Restaurant Manager for the Armada Restaurant, an innovative fusion cuisine style dining facility, where the theme is "east meets west."
"Now I have the pleasure to meet and serve interesting people from different parts of the world," Ivone says with a smile.
And her clients enjoy having her there to answer questions they may have about the menu. We were particularly interested in the innovative menu at the Armada because it had stories about Portuguese explorers. When we asked about it, we were pleased to learn that Ivone had worked on the project to help create it.
Here's just one of the quotes that we enjoyed reading as we looked over the menu.
"The bold sailors of Portugal had not seen land since leaving the Cape Verde Islands. The days turned into weeks, then months, until on November 4, after 93 days in the open sea, th
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